Due to world-wide manufacturing and logistics complications related to the ongoing coronavirus epidemic some orders may be subject to fulfillment and shipping delays. Customer service and message response times are also impacted. We continue to process new orders as quickly as possible and look forward to resuming normal operations as soon as conditions allow. We apologize for any inconvenience and appreciate your patience and understanding during this unprecedented time. Be safe. Have fun

Returns & Refunds


Last updated 21/07/2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.


All returns must be postmarked within 14 days of the purchase date.

All returned items must be in unused condition, with original tags and labels attached. Returns are accepted if the product is not used in its original packaging and accompanied by a manufacturer tag. The parcel should be packed in a way to avoid damage to the product of the packaging during transport.
If shoes will be returned, labels and strapping tapes are not allowed on the packaging box. If the returned boxes of goods have been damaged, the return is not accepted.

Underwear and swimwear returns (slips) are not accepted for reasons of hygiene.


To return an item, place the item securely in its original packaging and mail your return to our address.


After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return.


For defective or damaged products, please contact us at the customer service below to arrange a refund.   


If you have any questions concerning our return policy, please contact us at support(@)evsstore.com

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